Gully Bowser Service Guide

How to Prepare for Gully Bowser Service

A little preparation can make septic tank, gully, toilet pit and wastewater removal work easier. Use this checklist before the service team arrives.

Before the Visit

6 simple things to prepare

The exact requirements depend on the property and the wastewater system, but these steps are useful for most residential and business sites.

1. Locate the access point

Identify the septic tank, gully pit, toilet pit, sump or other access point that needs attention. If you are unsure, tell the team what you can see on site.

2. Keep the route clear

Remove movable items, parked vehicles and other obstacles from the practical access route where possible. Do not move heavy covers or equipment yourself.

3. Reduce water use

If the tank or wastewater system is already full or backing up, reduce unnecessary water use until the problem is assessed.

4. Keep people and pets away

Keep children and pets away from open covers, standing wastewater and contaminated areas. Avoid direct contact with sewage.

5. Share useful site details

Give the team the property location, the type of problem, where wastewater is visible and whether there is a known access point.

6. Make access safe

Provide clear information about gates, narrow entrances, slopes or other site conditions that could affect access. Do not enter a tank or confined space.

What to Tell the Team

Useful information before gully bowser service

Is the problem a full tank, overflow, blocked gully, wastewater buildup or another drainage issue?
Where is the nearest accessible point to the tank, pit or affected area?
Is wastewater backing up inside the property or only outside?
Are there access restrictions such as a narrow gate, parked vehicles or a difficult approach?

Do not open or enter unsafe areas

Never enter a septic tank, toilet pit or other confined wastewater space. Do not remove heavy covers or attempt hazardous cleanup just to prepare for the visit. Tell the service team what access is available and let the site conditions guide the work.

Choose the Right Help

Which J & W Brothers service may fit?

The same symptom can have different causes, so the service should match the wastewater problem found at the property.

J & W Brothers

Need to arrange gully bowser service?

Call with your location and a short description of the issue. Service availability should be confirmed for the exact address before dispatch.

Call 071 190 030024/7